VisualApplets Support Form & Product News



Product News

Product News via Email - PCN (Product Change Notification and News) Info Channel:

If you wish to get regularly informend about technical product news, product changes (PCN), and common product information, please feel free to send an email to mailto:productinfo@silicon-software.de with the subject "Product Info".


Support Form

Do you have any technical questions and statements? We encourage you to use our support form:

Contact

Company: *1
Last Name: *1
First name:
Telephone:
Email address: *1

PC system

Mainboard manufacturer and model:

Processor manufacturer:

Processor model and tact rate:

Main memory:

MB

Disk memory:

GB

PCI system:

VisualApplets is installed on the following operating system *2
Windows
Windows XP:
Windows XP 64bit:
Windows Vista 32bit:
Windows Vista 64bit:
Windows 7 32bit:
Windows 7 64bit:
Windows 8 32bit:
Windows 8 64bit:
Service Pack: *1

Product

Main product *1:

Second product:

Serial number of main product:
Serial number of second product:
Number of main product:
Number of second product:

Other product:

Loaned product
Purchased product

Image processing system

Camera manufacturer and model: *1
Number of cameras:
Number of taps:

Type of Interface *3
CameraLink
GigE Vision
Other interface:

CL Performance Class *4 Type of Sensor *5
Base Configuration Gray scale camera
Medium Configuration RGB camera
Full Configuration Bayer camera

Type of Camera *6
Line-scan camera
Area-scan camera

Software

Kind of software *1:

*1

Software version *1:

*1

Short, but detailed error description *1

Please fill in the marked fields:
*1 These fields are mandatory
*2 *3 *4 *5 *6 At least one of the fields has to be selected







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